Last Updated: November, 2024
Overview
Moving Muscle ("Moving Muscle," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and moving services (collectively, the "Services").
Text Messaging Consent and Privacy
When you provide your mobile phone number to Moving Muscle, you expressly consent to receive text messages from us regarding your moving services. We maintain strict confidentiality of your text messaging opt-in data and consent. This information will not be shared with any third parties.
By providing your mobile number, you agree to receive text messages that may include:Service confirmations and updates
Scheduling notifications
Move status updates
Customer support communications
Important service-related alertsMessage frequency varies based on your service usage. Standard message and data rates may apply. You can opt out of text messages at any time by:Texting "STOP" to our number
Contacting our customer support
Updating your preferences in your account settingsOpting out of text messages does not affect your access to other Moving Muscle services or your customer account.
Information Collection and Use
When you use our Services, we collect information that identifies, relates to, describes, or could reasonably be linked to you. We collect this information directly from you when you provide it to us, automatically through your use of our Services, and from third parties with your consent. Moving Muscle uses your personal information to:Provide and manage moving services. Process payments and transactions. Communicate about your services. Send important updates and notifications. Respond to your inquiries. Improve our services. Comply with legal obligations
Data Protection and Security
We implement appropriate technical and organizational security measures to protect your personal information. This includes safeguarding your text messaging opt-in data and consent records. We maintain internal practices and procedures designed to protect the confidentiality of your information.
Information Sharing
Moving Muscle does not sell, rent, or share your text messaging opt-in data or consent with third parties. We may share other personal information with:Service providers who assist in our operations
Legal authorities when required by law
Business partners with your explicit consentAny third-party service providers who receive your information are contractually obligated to maintain its confidentiality and cannot use it for any other purpose.
Your Rights and Choices
You have the right to: Access your personal information. Request corrections to your data. Opt out of communications. Delete your information. Review your text messaging preferences
Withdraw consent for text messagesTo exercise these rights, contact us at support@getmovingmuscle.com.
Changes to Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our Services after such changes constitutes acceptance of the updated Policy.
Contact Information
For questions about this Privacy Policy or our privacy practices:
Moving Muscle
Email: support@getmovingmuscle.com
Phone: 980-920-3022
Compliance
This Privacy Policy complies with applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and other federal and state privacy laws.
By using our Services, you agree to this Privacy Policy and our collection, use, disclosure, and protection of your personal information as described herein.
